When you subscribe to the GXP UE program, you are entitled to receive current software and all subsequent updates. UE also includes unlimited customer support by phone, email, or fax so that technical issues can be addressed immediately to minimize downtime.
In addition, the MyGXP Customer Portal is a self-service reference for around-the-clock support. The customer portal offers access to exportable software builds, patches, and other critical product information at any time, worldwide. With the click of a button, you can update your profiles, manage support requests and email preferences, request license keys and software, and search the technical knowledgebase for quick answers to outstanding issues.
The GXP UE program includes:
- Software patches
- Software updates
- Unlimited customer support
- MyGXP Customer Portal access
- Software training*
- Focus groups
- On-site training and support**
Learn more about Upgrade Entitlement >>
* All scheduled GXP product training courses held in our regional training centers are FREE for customers on current UE.
**Requires pre-authorization and approval by GXP director of customer support or vice president of sales, marketing, and customer support.